The Massachusetts Department of Transportation has launched a new customer notification system to provide information to travelers via email about upcoming events and service changes for major bridge and transit projects along with planned overnight lane and ramp closure along Boston highways.
Subscribers can sign up to receive alerts by email by visiting the MassDOT’s new notification web page.
MassDOT Secretary and CEO Richard A. Davey says the department is committed to improving customer service and providing useful information in a “simple to receive and timely manner,” in a press release issued Tuesday.
“Just as the new MBTA T-Alerts system allows T riders to sign up and receive alerts about service issues, we are moving to provide roadway users and those interested in major projects with the same kinds of options,” Davey says.
Residents throughout the state can visit the notification web page, enter a contact email and select from a list of topics what notifications they want to receive.
Projects and topic available for email notification will initially include:
Charles River Basin Bridges
Route 79/Braga Bridge
Fore River Bridge
Boston area I-90, I-93 weekly list of pre-planned overnight lane and ramp closures